How to Cancel Tidal
Need to cancel your Tidal subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed directly through Tidal or through a third-party platform like Apple or Google Play, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Tidal Premium features until the end of your current billing period. Your playlists and saved music will be saved but inaccessible until you resubscribe.
Step 1: Sign in to Your Account
Go to tidal.com and sign in with your Tidal account credentials.
Step 2: Access Account Settings
Click on your profile icon in the top right corner, then select "Account" or "My Account" from the dropdown menu. Alternatively, you can directly visit tidal.com/account.
Step 3: Find Subscription Section
Scroll down to the "Subscription" or "Membership" section. You'll see your current plan details, billing information, and next billing date.
Step 4: Cancel Subscription
Click the "Cancel Subscription" or "Cancel Membership" button. Tidal will show you information about when your Premium access will end.
Step 5: Confirm Cancellation
Review the information carefully. Tidal may offer incentives to stay. If you want to proceed, click "Confirm Cancellation" or "Yes, Cancel" to finalize. You'll receive a confirmation email shortly after.
Troubleshooting
- Make sure you're signed in to the correct Tidal account
- Try accessing the account page directly: tidal.com/account
- If you're on a Family plan, you may need to cancel through the plan management page
- Clear your browser cache and cookies, then try again
If you subscribed through Apple, Google Play, or another third party, you'll need to cancel through that platform's subscription management system, not through Tidal's website.
If you have a Tidal Family plan, canceling will affect all members. The plan manager can cancel the subscription, which will downgrade all members.
Tidal doesn't offer a pause option. However, you can cancel and reactivate anytime. Your playlists will be saved but inaccessible until you resubscribe.
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Contact Tidal support if charges continue after the cancellation date
Additional Information
- Reactivation: You can reactivate your subscription anytime through your Tidal account
- Playlists: Your playlists and saved music are saved but inaccessible until you resubscribe
- Downloads: Downloaded music will become unavailable after your subscription expires
- Family Plan: If you're on a Family plan, canceling affects all members
- HiFi Quality: If you have HiFi or HiFi Plus, you'll lose access to high-fidelity audio after cancellation
Conclusion
You've successfully canceled your Tidal subscription! You'll continue to enjoy high-fidelity music and other Premium features until the end of your current billing period. After that, you'll lose access to Tidal Premium features.
Your playlists and saved music are saved, so you can reactivate anytime without losing anything. If you need help, Tidal support is available through the Help Center.
