How to Cancel Pandora Premium
Need to cancel your Pandora Premium subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed directly through Pandora or through a third-party platform like Apple or Google Play, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Premium features until the end of your current billing period. Your stations, playlists, and preferences will be saved permanently, so you can reactivate anytime without losing your music library.
Step 1: Sign in to Your Account
Go to www.pandora.com and sign in with your Pandora Premium account credentials.
Step 2: Access Account Settings
Click on your profile icon in the top right corner, then select "Account" or "Settings" from the dropdown menu. Alternatively, you can directly visit www.pandora.com/account.
Step 3: Find Subscription Section
Scroll down to the "Subscription" or "Premium" section. You'll see your current Premium plan details, billing information, and next billing date.
Step 4: Cancel Subscription
Click the "Cancel Subscription" or "Cancel Premium" button. Pandora will show you information about when your Premium access will end and what features you'll lose.
Step 5: Confirm Cancellation
Review the information carefully. Pandora may offer incentives to stay. If you want to proceed, click "Confirm Cancellation" or "Yes, Cancel" to finalize. You'll receive a confirmation email shortly after.
Troubleshooting
- Make sure you're signed in to the correct Pandora account
- Try accessing the account page directly: www.pandora.com/account
- If you're on a Family plan, you may need to cancel through the plan management page
- Clear your browser cache and cookies, then try again
If you subscribed through Apple, Google Play, or another third party, you'll need to cancel through that platform's subscription management system, not through Pandora's website.
If you have a Pandora Family plan, canceling will affect all members. The plan manager can cancel the subscription, which will downgrade all members to Free accounts.
Pandora doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your stations or playlists.
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Contact Pandora support if charges continue after the cancellation date
Additional Information
- Reactivation: You can reactivate Premium anytime by visiting www.pandora.com/account
- Stations: Your stations and playlists are saved permanently and won't be deleted
- Downloads: Downloaded music will become unavailable after your Premium subscription expires
- Family Plan: If you're on a Family plan, canceling affects all members
Conclusion
You've successfully canceled your Pandora Premium subscription! You'll continue to enjoy ad-free music, offline downloads, and other Premium features until the end of your current billing period. After that, you'll be switched to Pandora Free (with ads).
Your stations, playlists, and preferences are all saved, so you can reactivate anytime without losing anything. If you need help, Pandora support is available through the Help Center.
