How to Cancel Epidemic Sound
Need to cancel your Epidemic Sound subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Epidemic Sound's website, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Epidemic Sound until the end of your current billing period. Tracks you've already downloaded can continue to be used in your projects according to the license terms.
Step 1: Access Account from Apps Dropdown
Log in to your Epidemic Sound account. Open the "Apps" dropdown menu and select "Account" to navigate to the Account screen.
Apps dropdown menu with Account option
Step 2: Click Manage Subscription
On the Account screen, click the "Manage subscription" button to navigate to the Manage subscription screen.
Manage subscription button on Account screen
Step 3: Select Cancel Subscription
On the Manage subscription screen, select the "Cancel subscription" option. Epidemic Sound will display information about your subscription and when your access will end.
Cancel subscription option in Manage subscription screen
Step 4: Click Continue
Review the cancellation information displayed. Click the "Continue" button to proceed with the cancellation process.
Continue button on cancellation confirmation screen
Step 5: Select Reason and Confirm Cancellation
Select a cancellation reason from the options provided, and then confirm by clicking the "Confirm cancellation" button. Review all details carefully before confirming. You'll receive a confirmation email once the cancellation is complete.
Cancellation reason selection with Confirm cancellation button
Troubleshooting
- Make sure you're signed in to the correct Epidemic Sound account
- Open the "Apps" dropdown menu and select "Account" to navigate to the Account screen
- Click the "Manage subscription" button on the Account screen
- On the Manage subscription screen, look for the "Cancel subscription" option
- Click "Continue" and then select a reason before confirming
- Clear your browser cache and cookies, then try again
If you subscribed through Apple App Store or Google Play, you'll need to cancel through that platform's subscription management system:
- Apple: Settings > [Your Name] > Subscriptions > Epidemic Sound
- Google Play: Google Play Store > Menu > Subscriptions > Epidemic Sound
Epidemic Sound doesn't offer a pause option. However, you can cancel and reactivate anytime.
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you selected "Cancel subscription", clicked "Continue", selected a reason, and clicked "Confirm cancellation"
- Contact Epidemic Sound Support if charges continue after the cancellation date
Tracks you've already downloaded can continue to be used in your projects according to the license terms. However, after cancellation, you'll lose access to new downloads.
Yes, downloaded tracks remain usable according to Epidemic Sound's license terms. Make sure to download any tracks you need before your subscription expires.
Additional Information
- Reactivation: You can reactivate your Epidemic Sound subscription anytime by visiting www.epidemicsound.com or through Account Settings
- Downloaded Tracks: Tracks you've already downloaded can continue to be used according to license terms
- New Downloads: After cancellation, you'll lose access to new downloads
- License Terms: Review Epidemic Sound's license terms for details on using downloaded tracks after cancellation
Conclusion
You've successfully canceled your Epidemic Sound subscription! You'll continue to have access until the end of your current billing period. After that, you'll lose access to new downloads, but downloaded tracks can continue to be used according to license terms.
You can reactivate your subscription anytime if you change your mind. If you need help, Epidemic Sound Support is available through the Help Center.
