How to Cancel Storyblocks
Need to cancel your Storyblocks subscription? This guide will walk you through the cancellation process step-by-step. We'll show you exactly how to cancel through Storyblocks' website.
Note: After canceling, you'll retain access to Storyblocks until the end of your current billing period. Assets you've already downloaded can continue to be used in your projects according to the license terms. Important: You must cancel at least 48 hours before your renewal date to prevent being charged for the next cycle.
Step 1: Sign In
Go to www.storyblocks.com and log into your account.
Step 2: Access Account
Click your profile icon in the top right corner.
Profile icon in top right corner
Step 3: Navigate to Billing
Select "Billing & Subscriptions" from the dropdown menu or account settings.
Billing & Subscriptions option in dropdown menu
Step 4: Find Cancellation Option
Scroll down to find your current plan and look for a "Cancel plan" button.
Cancel plan button next to current subscription plan
Step 5: Confirm Cancellation
Follow the prompts to confirm. You must do this at least 48 hours before your renewal date to prevent being charged for the next cycle. You'll receive a confirmation email.
Cancellation confirmation prompt with renewal date warning
Troubleshooting
- Make sure you're signed in to the correct Storyblocks account
- Click your profile icon in the top right corner
- Navigate to "Billing & Subscriptions"
- Scroll down to find your current plan and look for the "Cancel plan" button
- Clear your browser cache and cookies, then try again
If you subscribed through Apple App Store or Google Play, you'll need to cancel through that platform's subscription management system:
- Apple: Settings > [Your Name] > Subscriptions > Storyblocks
- Google Play: Google Play Store > Menu > Subscriptions > Storyblocks
Storyblocks doesn't offer a pause option. However, you can cancel and reactivate anytime.
- Make sure you canceled at least 48 hours before your renewal date
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you clicked "Cancel plan" and confirmed
- Contact Storyblocks Support if charges continue after the cancellation date
Assets you've already downloaded can continue to be used in your projects according to the license terms. However, after cancellation, you'll lose access to new downloads.
Yes, downloaded assets remain usable according to Storyblocks' license terms. Make sure to download any assets you need before your subscription expires.
Additional Information
- Reactivation: You can reactivate your Storyblocks subscription anytime by visiting www.storyblocks.com or through Account Settings
- 48-Hour Requirement: You must cancel at least 48 hours before your renewal date to prevent being charged for the next cycle
- Downloaded Assets: Assets you've already downloaded can continue to be used according to license terms
- New Downloads: After cancellation, you'll lose access to new downloads
- License Terms: Review Storyblocks' license terms for details on using downloaded assets after cancellation
Conclusion
You've successfully canceled your Storyblocks subscription! You'll continue to have access until the end of your current billing period. After that, you'll lose access to new downloads, but downloaded assets can continue to be used according to license terms.
Remember to cancel at least 48 hours before your renewal date to prevent being charged for the next cycle. You can reactivate your subscription anytime if you change your mind. If you need help, Storyblocks Support is available through the Help Center.
