How to Cancel Freepik
Need to cancel your Freepik subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Freepik's website, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Freepik until the end of your current billing period. After that, you'll lose access to premium downloads and will be limited to free resources.
Step 1: Sign in to Your Freepik Account
Go to www.freepik.com and sign in with your Freepik account credentials.
Step 2: Access My Subscription
Click on your profile icon in the top right corner, then select "My Subscription" or "My Account" from the dropdown menu. Alternatively, you can navigate to the subscription section in your account settings.
Step 3: Navigate to Subscription Section
In the My Subscription or My Account page, look for the "Subscriptions" section or "My Subscription" tab. You'll see your current subscription details and next billing date.
Step 4: Cancel Subscription
Click "Cancel Subscription" or "Cancel My Subscription". Freepik will show you information about when your Premium access will end.
Step 5: Confirm Cancellation
Review the cancellation details carefully. Freepik may show you benefits you'll lose. If you want to proceed, follow the on-screen instructions to confirm the cancellation. You'll receive a confirmation email.
Troubleshooting
I can't find the Cancel button
- Make sure you're signed in to the correct Freepik account
- Try accessing the account page directly: www.freepik.com/account
- Look for "My Subscription" or "Subscriptions" section in your account
- Clear your browser cache and cookies, then try again
I subscribed through a third party
If you subscribed through Apple App Store or Google Play, you'll need to cancel through that platform's subscription management system:
- Apple: Settings > [Your Name] > Subscriptions > Freepik
- Google Play: Google Play Store > Menu > Subscriptions > Freepik
I want to pause instead of cancel
Freepik doesn't offer a pause option. However, you can cancel and reactivate anytime.
I'm being charged after cancellation
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you clicked "Cancel Subscription" and confirmed
- Contact Freepik Support if charges continue after the cancellation date
What happens to downloaded items?
Items you've already downloaded can continue to be used according to the license terms. However, after cancellation, you'll lose access to premium downloads and will be limited to free resources.
Can I still access my downloads?
You'll lose access to premium downloads after your subscription ends, but downloaded items remain accessible in your account. Make sure to download any premium items you need before your subscription expires.
Additional Information
- Reactivation: You can reactivate your Freepik subscription anytime by visiting www.freepik.com or through Account Settings
- Downloaded Items: Items you've already downloaded can continue to be used according to license terms
- Free Resources: After cancellation, you'll be limited to free resources
- License Terms: Review Freepik's license terms for details on using downloaded items after cancellation
Conclusion
You've successfully canceled your Freepik subscription! You'll continue to have access to Premium features until the end of your current billing period. After that, you'll lose access to premium downloads, but downloaded items can continue to be used according to license terms.
You can reactivate your subscription anytime if you change your mind. If you need help, Freepik Support is available through the Help Center.