Envato Elements

Creative subscription service providing unlimited downloads of stock photos, graphics, video templates, music, fonts, and more

Design

3-5 min estimate

Last verified: Jan 15, 2025

IMPORTANT: We guide you through steps, but YOU must complete the cancellation yourself. We never log into your account or access your personal information.

What Happens When You Cancel?

  • Your Envato Elements subscription will remain active until the end of your current billing period. You can continue downloading assets and using Envato Elements until then. After cancellation, you'll lose access to new downloads and the Elements library. Items you've already downloaded can continue to be used in your projects according to the license terms.

Step-by-Step Instructions

How to Cancel Envato Elements

Need to cancel your Envato Elements subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Envato Elements' website, we'll show you exactly how to cancel.

Note: After canceling, you'll retain access to Envato Elements until the end of your current billing period. Items you've already downloaded can continue to be used in your projects according to the license terms.

Step 1: Sign in to Your Envato Elements Account

Go to elements.envato.com and sign in with your Envato Elements account credentials.

Step 2: Access My Account

Click on your profile icon in the top right corner, then select "My Account" from the dropdown menu. Alternatively, you can directly visit elements.envato.com/account.

Step 3: Navigate to Manage Subscription

In the My Account page, look for the "Manage Subscription" section or "Subscription" tab. You'll see your current subscription details and next billing date.

Step 4: Cancel Subscription

Click "Cancel Subscription" or "Cancel My Subscription". Envato Elements will show you information about when your access will end.

Step 5: Complete Feedback Survey (Optional)

Envato Elements may ask you to complete a feedback survey about why you're canceling. This is optional, but you can provide feedback if you wish.

Step 6: Confirm Cancellation

Review the cancellation details carefully. If you want to proceed, click "Cancel My Subscription" or "Confirm Cancellation" to finalize. You'll receive a confirmation email.

Troubleshooting

I can't find the Cancel button

  • Make sure you're signed in to the correct Envato Elements account
  • Try accessing the account page directly: elements.envato.com/account
  • Look for "Manage Subscription" or "Subscription" section in My Account
  • Clear your browser cache and cookies, then try again

I subscribed through a third party

If you subscribed through a third-party platform, you may need to cancel through that platform's subscription management system.

I want to pause instead of cancel

Envato Elements doesn't offer a pause option. However, you can cancel and reactivate anytime.

I'm being charged after cancellation

  • Check your email for the cancellation confirmation
  • Verify the cancellation date matches the end of your billing period
  • Make sure you clicked "Cancel Subscription" and confirmed
  • Contact Envato Elements Support if charges continue after the cancellation date

What happens to downloaded items?

Items you've already downloaded can continue to be used in your projects according to the license terms. However, after cancellation, you cannot use items to create new projects, even if downloaded prior to cancellation.

Can I still access my downloads?

You'll lose access to the Elements library after your subscription ends, but downloaded items remain accessible in your account for a limited time. Make sure to download any items you need before your subscription expires.

Additional Information

  • Reactivation: You can reactivate your Envato Elements subscription anytime by visiting elements.envato.com or through Account Settings
  • Downloaded Items: Items you've already downloaded can continue to be used according to license terms
  • New Projects: After cancellation, you cannot use items to create new projects, even if downloaded prior to cancellation
  • License Terms: Review Envato Elements' license terms for details on using downloaded items after cancellation

Conclusion

You've successfully canceled your Envato Elements subscription! You'll continue to have access until the end of your current billing period. After that, you'll lose access to new downloads, but downloaded items can continue to be used according to license terms.

You can reactivate your subscription anytime if you change your mind. If you need help, Envato Elements Support is available through the Help Center.

Was this guide helpful?

Important Notes

You can reactivate your Envato Elements subscription anytime

If you cancel mid-cycle, you'll still have access until your current billing period ends

Cancel before your next billing date to avoid being charged for the next period

Downloaded items can continue to be used in your projects according to license terms

After cancellation, you cannot use items to create new projects, even if downloaded prior to cancellation

Official Resources

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