How to Cancel Envato Elements
Need to cancel your Envato Elements subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Envato Elements' website, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Envato Elements until the end of your current billing period. Items you've already downloaded can continue to be used in your projects according to the license terms.
Step 1: Sign in to Your Envato Elements Account
Go to elements.envato.com and sign in with your Envato Elements account credentials.
Step 2: Access My Account
Click on your profile icon in the top right corner, then select "My Account" from the dropdown menu. Alternatively, you can directly visit elements.envato.com/account.
Step 3: Navigate to Manage Subscription
In the My Account page, look for the "Manage Subscription" section or "Subscription" tab. You'll see your current subscription details and next billing date.
Step 4: Cancel Subscription
Click "Cancel Subscription" or "Cancel My Subscription". Envato Elements will show you information about when your access will end.
Step 5: Complete Feedback Survey (Optional)
Envato Elements may ask you to complete a feedback survey about why you're canceling. This is optional, but you can provide feedback if you wish.
Step 6: Confirm Cancellation
Review the cancellation details carefully. If you want to proceed, click "Cancel My Subscription" or "Confirm Cancellation" to finalize. You'll receive a confirmation email.
Troubleshooting
I can't find the Cancel button
- Make sure you're signed in to the correct Envato Elements account
- Try accessing the account page directly: elements.envato.com/account
- Look for "Manage Subscription" or "Subscription" section in My Account
- Clear your browser cache and cookies, then try again
I subscribed through a third party
If you subscribed through a third-party platform, you may need to cancel through that platform's subscription management system.
I want to pause instead of cancel
Envato Elements doesn't offer a pause option. However, you can cancel and reactivate anytime.
I'm being charged after cancellation
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you clicked "Cancel Subscription" and confirmed
- Contact Envato Elements Support if charges continue after the cancellation date
What happens to downloaded items?
Items you've already downloaded can continue to be used in your projects according to the license terms. However, after cancellation, you cannot use items to create new projects, even if downloaded prior to cancellation.
Can I still access my downloads?
You'll lose access to the Elements library after your subscription ends, but downloaded items remain accessible in your account for a limited time. Make sure to download any items you need before your subscription expires.
Additional Information
- Reactivation: You can reactivate your Envato Elements subscription anytime by visiting elements.envato.com or through Account Settings
- Downloaded Items: Items you've already downloaded can continue to be used according to license terms
- New Projects: After cancellation, you cannot use items to create new projects, even if downloaded prior to cancellation
- License Terms: Review Envato Elements' license terms for details on using downloaded items after cancellation
Conclusion
You've successfully canceled your Envato Elements subscription! You'll continue to have access until the end of your current billing period. After that, you'll lose access to new downloads, but downloaded items can continue to be used according to license terms.
You can reactivate your subscription anytime if you change your mind. If you need help, Envato Elements Support is available through the Help Center.