How to Cancel Framer
Need to cancel your Framer subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed directly through Framer's website, we'll show you exactly how to cancel.
Important: After canceling, your published sites will be taken offline after your subscription expires. Your projects and content may be available for reactivation within a grace period, but make sure to export or backup your projects before canceling if needed.
Note: After canceling, you'll retain access to your Framer account until the end of your current billing period.
Step 1: Access Plans Tab
Go to workspace settings and open the "Plans" tab. You can access workspace settings through your account menu or profile settings. The Plans tab will display your current subscription details and plan information.
Workspace settings with Plans tab
Step 2: Cancel Plan
Click the "Cancel Plan". Framer will display information about when your access will end and what happens to your published sites.
Cancel Plan option
Step 3: Confirm Cancellation
Provide feedback and confirm the cancellation of your plan. You may be asked to provide a reason for canceling (optional). Review any information Framer presents before confirming. Once confirmed, you'll receive a confirmation email shortly after.
Feedback form and cancellation confirmation
Troubleshooting
- Make sure you're signed in to the correct Framer account
- Go to workspace settings and open the "Plans" tab
- Look for the "Cancel Plan" button
- Click "Cancel Plan" to proceed
- If you're on a free plan, you may not need to cancel
- Clear your browser cache and cookies, then try again
Before canceling, you can:
- Export your designs and assets from your projects
- Download any images, components, or content you've created
- Take screenshots or document your designs if needed
- Your projects will remain in your account during the grace period
Your published sites will be taken offline after your subscription expires. The sites will become inaccessible unless you:
- Reactivate your subscription within the grace period
- Export your projects before cancellation
- Downgrade to free plan (if it allows published sites)
Your projects and designs will remain in your account for a grace period (typically 30 days), but you won't be able to publish or edit them without an active Pro subscription. Export or download your projects before canceling if you want to preserve your work.
If you want to keep using Framer but reduce costs:
- Choose "Downgrade to Free" instead of canceling
- Review what features are available in the free plan
- You can always upgrade again later if needed
Framer doesn't offer a pause option. However, you can:
- Cancel and reactivate anytime within the grace period
- Export your projects before canceling to preserve them
- Your projects may be available for reactivation after cancellation
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you clicked "Cancel Plan", provided feedback, and confirmed the cancellation
- Contact Framer Support if charges continue after the cancellation date
If you have custom domains connected:
- You'll need to update DNS settings if you move your sites elsewhere
- Domains purchased through Framer may need to be transferred
- Contact Framer support for domain transfer assistance
If you're on the free plan, you don't need to cancel. Simply stop using the service, and you won't be charged. Your projects will remain in your account according to free plan limitations.
Additional Information
- Reactivation: You can reactivate your Framer subscription anytime within the grace period by visiting www.framer.com or through Account Settings
- Project Export: Export your projects before canceling to preserve your work
- Free Plan: You can downgrade to free plan instead of canceling to keep using Framer with limitations
- Projects: Projects remain in your account during the grace period but can't be published without Pro subscription
- Domain Management: Contact support for assistance with domain transfers
- Grace Period: Projects and content may be available for reactivation within a limited grace period after cancellation
Conclusion
You've successfully canceled your Framer subscription! You'll continue to have access until the end of your current billing period. After that, your published sites will be taken offline.
Make sure to export your projects before your subscription expires if you want to preserve them. You can reactivate your subscription anytime within the grace period, or downgrade to free to continue using Framer with limitations. If you need help, Framer Support is available through the Help Center.
