How to Cancel Canva

Need to cancel your Canva subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Canva's website, we'll show you exactly how to cancel.

Note: After canceling, you'll retain access to Canva features until the end of your current billing period. Your designs and uploaded files will remain accessible, but you'll be limited to free tier features after your subscription expires.

Step 1: Sign in to Your Canva Account

Go to www.canva.com and sign in with your Canva account credentials.

Step 2: Access Account Settings

Click on your profile icon in the top right corner, then select "Account settings" from the dropdown menu. Alternatively, you can directly visit www.canva.com/account.

Step 3: Go to Billing & Subscription

In the Account settings page, click on "Billing & subscription" or "Subscription" in the left sidebar.

Step 4: Find Canva Subscription

Locate your "Canva" subscription. You'll see your current plan details and next billing date.

Step 5: Cancel Subscription

Click "Cancel subscription" or "Cancel Pro". Canva will show you information about when your Pro access will end and what features you'll lose.

Step 6: Confirm Cancellation

Review the cancellation details carefully. Canva may offer incentives to stay. If you want to proceed, click "Confirm cancellation" or "Cancel subscription" to finalize. You'll receive a confirmation message.

Troubleshooting

I can't find the Cancel button

• Make sure you're signed in to the correct Canva account
• Try accessing the account page directly: www.canva.com/account
• Look for "Billing & subscription" or "Subscription" in the account settings
• Clear your browser cache and cookies, then try again

I subscribed through a third party

If you subscribed through Apple App Store or Google Play, you'll need to cancel through that platform's subscription management system:

• Apple: Settings > [Your Name] > Subscriptions > Canva
• Google Play: Google Play Store > Menu > Subscriptions > Canva

I want to pause instead of cancel

Canva doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your designs.

I'm being charged after cancellation

• Check your email for the cancellation confirmation
• Verify the cancellation date matches the end of your billing period
• Make sure you clicked "Cancel subscription" and confirmed
• Contact Canva Support if charges continue after the cancellation date

What happens to my designs?

Your designs and uploaded files will remain accessible after cancellation. However, you'll lose access to Pro features like premium templates, stock photos, brand kit, and Magic Resize. Downloaded Pro assets will remain usable.

What happens to my team/workspace?

If you have a Canva for Teams subscription, canceling will affect all team members. Make sure to coordinate with your team before canceling.

Additional Information

• Reactivation: You can reactivate Canva anytime by visiting www.canva.com/pricing or through Account settings
• Designs: Your designs and uploaded files remain accessible after cancellation
• Pro Assets: Downloaded Pro templates and photos remain usable
• Free Tier: After cancellation, you'll be limited to free tier features
• Team Plans: Canceling affects all team members if you have a team subscription

Conclusion

You've successfully canceled your Canva subscription! You'll continue to have access to Pro features until the end of your current billing period. After that, you'll lose access to premium features, but your designs will remain accessible.

Your designs and uploaded files are all saved, so you can reactivate anytime. If you need help, Canva Support is available through the Help Center.