How to Cancel McAfee Antivirus
Need to cancel your McAfee Antivirus subscription? This guide will walk you through the cancellation process step-by-step. We'll show you exactly how to turn off auto-renewal through McAfee's website.
Note: After turning off auto-renewal, your subscription will remain active until the end of your subscription period. You'll receive a confirmation email from McAfee confirming that your auto-renewal is deactivated.
Step 1: Sign in to Your McAfee Account
Go to myaccount.mcafee.com and sign in using your email and password, social login, or a one-time passcode.
Step 2: Access Subscriptions
Click "Subscriptions" to view your active subscriptions.
Subscriptions section in account dashboard
Step 3: Cancel Subscription
Click "Cancel" for the subscription you want to turn off auto-renewal.
Cancel button next to subscription product
Step 4: Turn Off Auto-Renewal
When the offers page opens, scroll down and click "Cancel Auto-Renewal".
Cancel Auto-Renewal button on offers page
Step 5: Confirmation
After you click "Turn off", you'll receive an email from McAfee confirming that your auto-renewal is deactivated. Your subscription will stay active until the end of your subscription period.
Troubleshooting
- Make sure you're signed in to the correct McAfee account
- Try accessing your account directly: myaccount.mcafee.com
- Look for "Subscriptions" in your account dashboard
- Click "Cancel" for the subscription you want to cancel
- When the offers page opens, scroll down to find "Cancel Auto-Renewal" button
- Clear your browser cache and cookies, then try again
If you subscribed through Apple or Google Play, you'll need to cancel through that platform's subscription management system, not through McAfee's website.
McAfee Antivirus doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your account.
- Check your email for the confirmation email from McAfee confirming that auto-renewal is deactivated
- Verify the cancellation date matches the end of your subscription period
- Make sure you clicked "Cancel Auto-Renewal" and then "Turn off" on the offers page
- Remember that your subscription stays active until the end of your subscription period
- Contact McAfee Support if charges continue after the cancellation date
Your account will remain accessible after cancellation. However, you'll lose access to antivirus protection after your subscription expires.
You can still access the McAfee software, but protection features will be disabled after your subscription expires.
Additional Information
- Reactivation: You can reactivate McAfee Antivirus anytime by visiting myaccount.mcafee.com or through your platform's store
- Account: Your account remains accessible but protection will be disabled after subscription expires
- Protection: You'll lose antivirus protection after subscription expires
- Auto-Renewal: After turning off auto-renewal, your subscription stays active until the end of your subscription period
- Confirmation Email: You'll receive an email from McAfee confirming that auto-renewal is deactivated
Conclusion
You've successfully turned off auto-renewal for your McAfee Antivirus subscription! You'll receive a confirmation email from McAfee confirming that your auto-renewal is deactivated. Your subscription will stay active until the end of your subscription period, and after that, your protection will be disabled.
Your account remains accessible, so you can reactivate anytime. If you need help, McAfee Support is available through the Service Center.
