Bitdefender

Antivirus and internet security subscription providing malware protection, firewall, VPN, and device security

Security

3-5 min estimate

Last verified: Jan 15, 2025

IMPORTANT: We guide you through steps, but YOU must complete the cancellation yourself. We never log into your account or access your personal information.

What Happens When You Cancel?

  • Your Bitdefender subscription will remain active until the end of your current billing period. You can continue using antivirus protection until then. After cancellation, you'll lose access to Bitdefender protection services and your subscription will not renew. Your account will remain accessible but protection will be disabled after subscription expires.

Step-by-Step Instructions

How to Cancel Bitdefender

Need to cancel your Bitdefender subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Bitdefender's website, we'll show you exactly how to cancel.

Note: After canceling, you'll retain access to Bitdefender protection until the end of your current billing period. Your account will remain accessible, but protection will be disabled after your subscription expires.

Step 1: Sign in to Your Bitdefender Account

Go to central.bitdefender.com and sign in with your Bitdefender account credentials.

Step 2: Go to My Subscriptions

Click on "My Subscriptions" or navigate to the subscriptions section in your account.

Step 3: Find Your Subscription

Locate your Bitdefender subscription. You'll see your subscription details and next billing date.

Step 4: Manage Subscription

Click "Manage" next to your subscription, or click directly on the subscription.

Step 5: Cancel Subscription

Click "Cancel Subscription" or "Stop Auto-Renewal". Bitdefender will show you information about when your protection access will end.

Step 6: Confirm Cancellation

Review the cancellation details carefully. Bitdefender may show you benefits you'll lose. If you want to proceed, click "Confirm cancellation" or "Cancel Subscription" to finalize. You'll receive a confirmation email.

Troubleshooting

I can't find the Cancel button

  • Make sure you're signed in to the correct Bitdefender account
  • Try accessing the account directly: central.bitdefender.com
  • Look for "My Subscriptions" in your account
  • Clear your browser cache and cookies, then try again

I want to pause instead of cancel

Bitdefender doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your account.

I'm being charged after cancellation

  • Check your email for the cancellation confirmation
  • Verify the cancellation date matches the end of your billing period
  • Make sure you clicked "Cancel Subscription" or "Stop Auto-Renewal" and confirmed
  • Contact Bitdefender Support if charges continue after the cancellation date

What happens to my account?

Your account will remain accessible after cancellation. However, you'll lose access to antivirus protection after your subscription expires.

Can I still use the software?

You can still access the Bitdefender software, but protection features will be disabled after your subscription expires.

Additional Information

  • Reactivation: You can reactivate Bitdefender anytime by visiting bitdefender.com or through your account
  • Account: Your account remains accessible but protection will be disabled after subscription expires
  • Protection: You'll lose antivirus protection after subscription expires
  • Settings: Export your settings before cancellation if you want to keep them
  • Refunds: Check Bitdefender's refund policy if you need a refund

Conclusion

You've successfully canceled your Bitdefender subscription! You'll continue to have access to protection until the end of your current billing period. After that, your protection will be disabled.

Your account remains accessible, so you can reactivate anytime. If you need help, Bitdefender Support is available through the Support Center.

Was this guide helpful?

Important Notes

You can reactivate Bitdefender anytime without losing your account

If you cancel mid-cycle, you'll still have protection until your current billing period ends

Cancel before your next renewal date to avoid being charged for the next billing cycle

Your account will remain accessible but protection will be disabled after subscription expires

Export your settings before cancellation if you want to keep them

Official Resources

Bitdefender Help - Cancel subscriptionBitdefender CentralBitdefender Support Contact

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