1Password

Password manager subscription providing secure password storage, autofill, password generator, family sharing, and cross-device sync

Security

3-5 min estimate

Last verified: Jan 15, 2025

IMPORTANT: We guide you through steps, but YOU must complete the cancellation yourself. We never log into your account or access your personal information.

What Happens When You Cancel?

  • Your 1Password subscription will remain active until the end of your current billing period. You can continue using all features until then. After cancellation, you'll lose access to 1Password services and your subscription will not renew. Your account and vault will remain accessible for a grace period, but you'll need to export your data before access is fully disabled.

Step-by-Step Instructions

How to Cancel 1Password

Need to cancel your 1Password subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through 1Password's website, we'll show you exactly how to cancel.

Note: After canceling, you'll retain access to 1Password until the end of your current billing period. Your account and vault will remain accessible for a grace period, but you'll need to export your data before access is fully disabled.

Step 1: Sign in to Your 1Password Account

Go to start.1password.com/sign-in and sign in with your 1Password account credentials.

Step 2: Access Account Settings

Click on your profile icon or account settings in the top right corner.

Step 3: Go to Billing

Click on "Billing" or "Subscription" in the account settings menu.

Step 4: Find Your Subscription

Locate your 1Password subscription. You'll see your subscription details and next billing date.

Step 5: Cancel Subscription

Click "Cancel Subscription" or "Cancel". 1Password will show you information about when your access will end.

Step 6: Confirm Cancellation

Review the cancellation details carefully. 1Password may show you benefits you'll lose. If you want to proceed, click "Confirm cancellation" or "Cancel Subscription" to finalize. You'll receive a confirmation email.

Troubleshooting

I can't find the Cancel button

  • Make sure you're signed in to the correct 1Password account
  • Try accessing the account through start.1password.com/sign-in
  • Look for "Billing" or "Subscription" in Account Settings
  • Clear your browser cache and cookies, then try again

I want to pause instead of cancel

1Password doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your account.

I'm being charged after cancellation

  • Check your email for the cancellation confirmation
  • Verify the cancellation date matches the end of your billing period
  • Make sure you clicked "Cancel Subscription" and confirmed
  • Contact 1Password Support if charges continue after the cancellation date

What happens to my vault?

Your vault and passwords will remain accessible for a grace period after cancellation. However, you should export your data before access is fully disabled.

Can I export my data?

Yes! You can export your vault data before canceling. Go to your vault settings and use the export feature to save your passwords and data.

Additional Information

  • Reactivation: You can reactivate 1Password anytime by visiting 1password.com or through your account
  • Vault: Your vault remains accessible for a grace period after cancellation
  • Export Data: Export your vault data before cancellation if you want to keep a backup
  • Grace Period: Your account will have a grace period before access is fully disabled
  • Refunds: Check 1Password's refund policy if you need a refund

Conclusion

You've successfully canceled your 1Password subscription! You'll continue to have access until the end of your current billing period. After that, you'll have a grace period before access is fully disabled.

Important: Remember to export your vault data before your access is disabled if you want to keep a backup. Your account remains accessible for a grace period, so you can reactivate anytime. If you need help, 1Password Support is available through the Support Center.

Was this guide helpful?

Important Notes

You can reactivate 1Password anytime without losing your account

If you cancel mid-cycle, you'll still have access until your current billing period ends

Cancel before your next renewal date to avoid being charged for the next billing cycle

Export your vault data before cancellation if you want to keep a backup

Your account will have a grace period after cancellation before access is fully disabled

Official Resources

1Password Help - Cancel subscription1Password Account1Password Support Contact

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