How to Cancel 1Password
Need to cancel your 1Password subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through 1Password's website, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to 1Password until the end of your current billing period. Your account and vault will remain accessible for a grace period, but you'll need to export your data before access is fully disabled.
Step 1: Sign in to Your 1Password Account
Go to start.1password.com/sign-in and sign in with your 1Password account credentials.
Step 2: Access Account Settings
Click on your profile icon or account settings in the top right corner.
Step 3: Go to Billing
Click on "Billing" or "Subscription" in the account settings menu.
Step 4: Find Your Subscription
Locate your 1Password subscription. You'll see your subscription details and next billing date.
Step 5: Cancel Subscription
Click "Cancel Subscription" or "Cancel". 1Password will show you information about when your access will end.
Step 6: Confirm Cancellation
Review the cancellation details carefully. 1Password may show you benefits you'll lose. If you want to proceed, click "Confirm cancellation" or "Cancel Subscription" to finalize. You'll receive a confirmation email.
Troubleshooting
- Make sure you're signed in to the correct 1Password account
- Try accessing the account through start.1password.com/sign-in
- Look for "Billing" or "Subscription" in Account Settings
- Clear your browser cache and cookies, then try again
1Password doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your account.
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you clicked "Cancel Subscription" and confirmed
- Contact 1Password Support if charges continue after the cancellation date
Your vault and passwords will remain accessible for a grace period after cancellation. However, you should export your data before access is fully disabled.
Yes! You can export your vault data before canceling. Go to your vault settings and use the export feature to save your passwords and data.
Additional Information
- Reactivation: You can reactivate 1Password anytime by visiting 1password.com or through your account
- Vault: Your vault remains accessible for a grace period after cancellation
- Export Data: Export your vault data before cancellation if you want to keep a backup
- Grace Period: Your account will have a grace period before access is fully disabled
- Refunds: Check 1Password's refund policy if you need a refund
Conclusion
You've successfully canceled your 1Password subscription! You'll continue to have access until the end of your current billing period. After that, you'll have a grace period before access is fully disabled.
Important: Remember to export your vault data before your access is disabled if you want to keep a backup. Your account remains accessible for a grace period, so you can reactivate anytime. If you need help, 1Password Support is available through the Support Center.
