How to Cancel Perplexity

Need to cancel your Perplexity subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Perplexity AI's website, we'll show you exactly how to cancel.

Note: After canceling, you'll retain access to Perplexity features until the end of your current billing period. After that, you'll lose access to Pro features and will be limited to the free tier.

Step 1: Sign in to Your Perplexity AI Account

Go to www.perplexity.ai and sign in with your Perplexity AI account credentials.

Step 2: Access Account Settings

Click on your profile icon in the top right corner, then select "Account" or "Account Settings" from the dropdown menu. Alternatively, you can directly visit www.perplexity.ai/account.

Step 3: Navigate to Subscription

In the Account Settings page, look for the "Subscription" section or "Billing" tab. You'll see your current subscription details and next billing date.

Step 4: Cancel Subscription

Click "Cancel Subscription" or "Cancel Plan". Perplexity AI will show you information about when your Pro access will end.

Step 5: Confirm Cancellation

Review the cancellation details carefully. Perplexity AI may show you benefits you'll lose. If you want to proceed, follow the on-screen instructions to confirm the cancellation. You'll receive a confirmation email.

Troubleshooting

I can't find the Cancel button

• Make sure you're signed in to the correct Perplexity AI account
• Try accessing the account page directly: www.perplexity.ai/account
• Look for "Subscription" or "Billing" section in Account Settings
• Clear your browser cache and cookies, then try again

I subscribed through a third party

If you subscribed through Apple App Store or Google Play, you'll need to cancel through that platform's subscription management system:

• Apple: Settings > [Your Name] > Subscriptions > Perplexity
• Google Play: Google Play Store > Menu > Subscriptions > Perplexity

I want to pause instead of cancel

Perplexity doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your search history.

I'm being charged after cancellation

• Check your email for the cancellation confirmation
• Verify the cancellation date matches the end of your billing period
• Make sure you clicked "Cancel Subscription" and confirmed
• Contact Perplexity AI Support if charges continue after the cancellation date

What happens to my search history?

Your search history will remain accessible after cancellation. However, you'll lose access to Pro features and will be limited to the free tier.

Can I still use Perplexity after canceling?

Yes, you can still use Perplexity after canceling, but you'll be limited to free tier features. Your search history remains accessible.

Additional Information

• Reactivation: You can reactivate your Perplexity subscription anytime by visiting www.perplexity.ai or through Account Settings
• Search History: Your search history remains accessible after cancellation
• Free Tier: After cancellation, you'll be limited to free tier features
• Support: Contact Perplexity AI Support if you need assistance with cancellation

Conclusion

You've successfully canceled your Perplexity subscription! Your subscription will remain active until the end of your current billing period, and then you'll lose access to Pro features.

Your search history is all saved, so you can reactivate anytime. If you need help, Perplexity AI Support is available through the Help Center.