Jasper AI

AI writing assistant subscription for businesses providing content generation, brand voice, templates, and collaboration tools

AI

3-5 min estimate

Last verified: Jan 15, 2025

IMPORTANT: We guide you through steps, but YOU must complete the cancellation yourself. We never log into your account or access your personal information.

What Happens When You Cancel?

  • Your Jasper AI subscription will remain active until the end of your current billing period. You can continue using all features until then. After cancellation, you'll lose access to Jasper AI features and your subscription will not renew. Your content and brand voice settings may remain accessible for a limited time.

Step-by-Step Instructions

How to Cancel Jasper AI

Need to cancel your Jasper AI subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Jasper AI's website, we'll show you exactly how to cancel.

Note: After canceling, you'll retain access to Jasper AI features until the end of your current billing period. After that, you'll lose access to all features and your subscription will not renew.

Step 1: Sign in to Your Jasper AI Account

Go to www.jasper.ai and sign in with your Jasper AI account credentials.

Step 2: Access Account Settings

Click on your profile icon in the top right corner, then select "Account" or "Account Settings" from the dropdown menu. Alternatively, you can directly visit www.jasper.ai/account.

Step 3: Navigate to Subscription

In the Account Settings page, look for the "Subscription" section or "Billing" tab. You'll see your current subscription details, plan type, and next billing date.

Step 4: Cancel Subscription

Click "Cancel Subscription" or "Cancel Plan". Jasper AI will show you information about when your access will end.

Step 5: Confirm Cancellation

Review the cancellation details carefully. Jasper AI may show you benefits you'll lose. If you want to proceed, follow the on-screen instructions to confirm the cancellation. You'll receive a confirmation email.

Troubleshooting

I can't find the Cancel button

  • Make sure you're signed in to the correct Jasper AI account
  • Try accessing the account page directly: www.jasper.ai/account
  • Look for "Subscription" or "Billing" section in Account Settings
  • Clear your browser cache and cookies, then try again

I subscribed through a third party

If you subscribed through a third-party platform, you may need to cancel through that platform's subscription management system.

I want to pause instead of cancel

Jasper AI doesn't offer a pause option. However, you can cancel and reactivate anytime.

I'm being charged after cancellation

  • Check your email for the cancellation confirmation
  • Verify the cancellation date matches the end of your billing period
  • Make sure you clicked "Cancel Subscription" and confirmed
  • Contact Jasper AI Support if charges continue after the cancellation date

What happens to my content?

Your content and brand voice settings may remain accessible for a limited time after cancellation. However, you should export your content before canceling if you want to keep backups.

Can I export my content?

Yes, you can export your content before canceling. Make sure to download or export any content you want to keep before your subscription expires.

Additional Information

  • Reactivation: You can reactivate your Jasper AI subscription anytime by visiting www.jasper.ai or through Account Settings
  • Content Export: Export your content before canceling if you want to keep backups
  • Brand Voice: Your brand voice settings may remain accessible for a limited time
  • Support: Contact Jasper AI Support if you need assistance with cancellation

Conclusion

You've successfully canceled your Jasper AI subscription! Your subscription will remain active until the end of your current billing period, and then you'll lose access to all features.

Make sure to export your content before your subscription expires if you want to keep backups. You can reactivate anytime if you change your mind. If you need help, Jasper AI Support is available through the Help Center.

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Important Notes

You can reactivate your Jasper AI subscription anytime

If you cancel mid-cycle, you'll still have access until your current billing period ends

Cancel before your next billing date to avoid being charged for the next billing cycle

Your content and brand voice settings may remain accessible for a limited time

Export your content before cancellation if you want to keep backups

Official Resources

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