How to Cancel Krea.ai
Need to cancel your Krea.ai subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Krea.ai's website, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Krea.ai premium features until the end of your current billing period. After that, you'll lose access to premium features and will be limited to the free tier.
Step 1: Sign in to Your Krea.ai Account
Go to www.krea.ai and sign in with your Krea.ai account credentials.
Step 2: Access Account Settings
Click on your profile icon in the top right corner, then select "Account" or "Account Settings" from the dropdown menu. Alternatively, you can directly visit www.krea.ai/account.
Step 3: Navigate to Subscription
In the Account Settings page, look for the "Subscription" section or "Billing" tab. You'll see your current subscription details and next billing date.
Step 4: Cancel Subscription
Click "Cancel Subscription" or "Cancel Plan". Krea.ai will show you information about when your premium access will end.
Step 5: Confirm Cancellation
Review the cancellation details carefully. Krea.ai may show you benefits you'll lose. If you want to proceed, follow the on-screen instructions to confirm the cancellation. You'll receive a confirmation email.
Troubleshooting
I can't find the Cancel button
- Make sure you're signed in to the correct Krea.ai account
- Try accessing the account page directly: www.krea.ai/account
- Look for "Subscription" or "Billing" section in Account Settings
- Clear your browser cache and cookies, then try again
I subscribed through a third party
If you subscribed through Apple App Store or Google Play, you'll need to cancel through that platform's subscription management system:
- Apple: Settings > [Your Name] > Subscriptions > Krea.ai
- Google Play: Google Play Store > Menu > Subscriptions > Krea.ai
I want to pause instead of cancel
Krea.ai doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your generated images.
I'm being charged after cancellation
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you clicked "Cancel Subscription" and confirmed
- Contact Krea.ai Support if charges continue after the cancellation date
What happens to my generated images?
Your generated images will remain accessible after cancellation. However, you'll lose access to premium features and will be limited to the free tier.
Can I still use Krea.ai after canceling?
Yes, you can still use Krea.ai after canceling, but you'll be limited to free tier features. Your generated images remain accessible.
Additional Information
- Reactivation: You can reactivate your Krea.ai subscription anytime by visiting www.krea.ai or through Account Settings
- Generated Images: Your generated images remain accessible after cancellation
- Free Tier: After cancellation, you'll be limited to free tier features
- Support: Contact Krea.ai Support if you need assistance with cancellation
Conclusion
You've successfully canceled your Krea.ai subscription! Your subscription will remain active until the end of your current billing period, and then you'll lose access to premium features.
Your generated images are all saved, so you can reactivate anytime. If you need help, Krea.ai Support is available through the Help Center.