How to Cancel Peloton App
Need to cancel your Peloton App membership? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Peloton's website, iOS, or Android, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Peloton App classes until the end of your current billing period. Your account and workout history will remain saved, but you'll lose access to classes after your membership expires.
Step 1: Sign in to Your Peloton Account
Go to members.onepeloton.com and sign in with your Peloton account credentials.
Step 2: Access My Account
Click on your profile icon in the top right corner, then select "My Account" from the dropdown menu.
Step 3: Go to Memberships
In the My Account page, click on "Memberships" or "Subscription" in the left sidebar. Alternatively, you can directly visit members.onepeloton.com/memberships.
Step 4: Find Peloton App Membership
Locate your "Peloton App Membership" or "App Membership". You'll see your membership details and next billing date.
Step 5: Cancel Membership
Click "Cancel Membership" or "Cancel Subscription". Peloton will show you information about when your membership access will end.
Step 6: Confirm Cancellation
Review the cancellation details carefully. Peloton may show you benefits you'll lose. If you want to proceed, click "Confirm cancellation" or "Cancel Membership" to finalize. You'll receive a confirmation email.
Troubleshooting
- Make sure you're signed in to the correct Peloton account
- Try accessing the memberships page directly: members.onepeloton.com/memberships
- Look for "Memberships" or "Subscription" in My Account
- If you subscribed through iOS or Android, you must cancel through that platform
- Clear your browser cache and cookies, then try again
If you subscribed through Apple or Google Play, you'll need to cancel through that platform's subscription management system, not through Peloton's website.
Peloton App doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your account or workout history.
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you clicked "Cancel Membership" and confirmed
- Contact Peloton Support if charges continue after the cancellation date
Your account and workout history will remain saved after cancellation. However, you'll lose access to all Peloton App classes after your membership expires.
Your saved classes and favorites will remain in your account, but you won't be able to access them after your membership expires.
Additional Information
- Reactivation: You can reactivate Peloton App membership anytime by visiting www.onepeloton.com/app or through your platform's store
- Account: Your account and workout history remain saved after cancellation
- Classes: You'll lose access to all Peloton App classes after membership expires
- Mobile Subscriptions: If you subscribed through iOS or Android, you must cancel through that platform
- History: Your workout history and achievements remain accessible
Conclusion
You've successfully canceled your Peloton App membership! You'll continue to have access to all classes until the end of your current billing period. After that, you'll lose access to Peloton App classes.
Your account and workout history are all saved, so you can reactivate anytime. If you need help, Peloton Support is available through the Help Center.
