How to Cancel Fitbit Premium
Need to cancel your Fitbit Premium subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Fitbit's website, iOS, or Android, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Fitbit Premium features until the end of your current billing period. Your health data and activity history will remain saved, but you'll be downgraded to Free tier with basic activity tracking after your subscription expires.
Step 1: Sign in to Your Fitbit Account
Go to www.fitbit.com and sign in with your Fitbit account credentials.
Step 2: Access Settings
Click on the gear icon (settings) in the top right corner, then select "Settings" from the dropdown menu.
Step 3: Go to Subscriptions & Payments
In the Settings page, click on "Subscriptions & Payments" in the left sidebar, or directly visit www.fitbit.com/settings/subscriptions.
Step 4: Find Fitbit Premium
Locate your "Fitbit Premium" subscription. You'll see your subscription details and next billing date.
Step 5: Cancel Subscription
Click "Cancel Subscription" or "Manage Subscription" then "Cancel". Fitbit will show you information about when your premium access will end.
Step 6: Confirm Cancellation
Review the cancellation details carefully. Fitbit may show you benefits you'll lose. If you want to proceed, click "Confirm cancellation" or "Cancel Subscription" to finalize. You'll receive a confirmation email.
Conclusion
You've successfully canceled your Fitbit Premium subscription! You'll continue to have access to premium features until the end of your current billing period. After that, you'll be downgraded to Free tier with basic activity tracking.
Your health data and activity history are all saved, so you can reactivate anytime. If you need help, Fitbit Support is available through the Help Center.