How to Cancel Max
Looking to cancel your Max (formerly HBO Max) subscription? This guide will walk you through the cancellation process. Max offers different plans including ad-supported, ad-free, and Ultimate tiers.
Note: After canceling, you'll retain access until the end of your current billing period. Your watch history and preferences will be saved permanently.
Step 1: Sign in to Your Account
Go to www.max.com and sign in with your email and password.
Step 2: Access Settings
Click on your profile icon in the top right corner, then select "Settings" from the dropdown menu.
Alternatively, you can directly visit www.max.com/account while signed in.
Step 3: Find Subscription Section
In the Settings page, look for the "Subscription" section. You'll see your current plan details (Max with Ads, Ad-Free, Ultimate), billing information, and next billing date.
Step 4: Manage Subscription
Click "Manage Subscription" or "Subscription" to access subscription management options. Max will show you your current plan details.
Step 5: Cancel Subscription
Click "Cancel Subscription" or "Cancel". Max will show you:
- When your access will end
- Information about your current billing cycle
- Confirmation that you'll retain access until the end of your billing period
Review the information and click "Confirm Cancellation" or "Yes, Cancel" to finalize. You'll receive a confirmation email shortly after.
Conclusion
You've successfully canceled your Max subscription! You'll continue to have access to all Max content until the end of your current billing period. Your watch history and preferences are saved, so you can reactivate anytime and continue watching where you left off.
If you subscribed through a cable provider or third party, make sure to cancel through that platform. For any questions or issues, Max support is available to assist you.
