How to Cancel Crunchyroll
Need to cancel your Crunchyroll subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Crunchyroll's website or mobile app, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Crunchyroll premium features until the end of your current billing period. After that, you'll lose access to premium content and will be limited to the free tier with ads.
Step 1: Sign in to your Crunchyroll Account
Go to www.crunchyroll.com and sign in with your Crunchyroll account credentials.
Step 2: Access Account Settings
Click on your profile icon in the top right corner, then select "Settings" from the dropdown menu.
Profile dropdown menu with Settings option
Step 3: Navigate to Membership Info
In the Account Settings page, navigate to the "Membership Info" tab. You'll see your current subscription details, plan type, and next billing date.
Membership Info tab showing subscription details
Step 4: Click Cancel Subscription
Click the "Cancel Subscription" button. You'll be redirected to a new screen.
Cancel Subscription button in Membership Info section
Step 5: Confirm Cancellation
On the new screen, click the "Cancel Premium or Premium+ Membership" button to finalize your cancellation. Review the cancellation details carefully. Crunchyroll will show you information about when your premium access will end. You'll receive a confirmation email.
Cancel Premium or Premium+ Membership confirmation screen
Troubleshooting
- Make sure you're signed in to the correct Crunchyroll account
- Make sure you clicked "Settings" from the profile dropdown menu, not "Account"
- Navigate to the "Membership Info" tab in Account Settings
- Look for the "Cancel Subscription" button in the Membership Info section
- Clear your browser cache and cookies, then try again
If you subscribed through Apple App Store or Google Play, you'll need to cancel through that platform's subscription management system, not through Crunchyroll's website.
Crunchyroll doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your watchlist or preferences.
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you clicked "Cancel Subscription" and then "Cancel Premium or Premium+ Membership" to confirm
- Contact Crunchyroll Support if charges continue after the cancellation date
Your watchlist and preferences will remain saved after cancellation. However, you'll lose access to premium content and will be limited to the free tier with ads.
Additional Information
- Reactivation: You can reactivate your Crunchyroll subscription anytime by visiting www.crunchyroll.com or through Settings > Membership Info
- Watchlist: Your watchlist and preferences remain saved after cancellation
- Free Tier: After cancellation, you'll be limited to free tier with ads
- Third-Party Subscriptions: If you subscribed through Apple or Google Play, cancel through that platform
Conclusion
You've successfully canceled your Crunchyroll subscription! You'll continue to have access to premium features until the end of your current billing period. After that, you'll lose access to premium content, but your watchlist will remain saved.
You can reactivate your subscription anytime if you change your mind. If you need help, Crunchyroll Support is available through the Help Center.
