How to Cancel Amazon Prime
Need to cancel your Amazon Prime membership? This guide will walk you through the cancellation process step-by-step. We'll show you exactly how to cancel through Amazon's website.
Note: After canceling, you'll retain access to Prime benefits until the end of your current billing period. Your Amazon account will remain active for regular shopping, but Prime benefits like free shipping and Prime Video will be disabled after your membership expires.
Step 1: Sign In and Navigate to Prime Membership
Go to www.amazon.com and sign in to your Amazon account. Once logged in, hover over "Account & Lists" in the top right corner, then click on "Prime Membership" from the drop-down menu.
Account & Lists dropdown menu showing Prime Membership option
Step 2: Access Manage Membership Options
On the Prime Membership page, locate the "Manage Membership" section at the top right. Click on "Update, cancel, and more", then select "End membership" from the options that appear.
Manage Membership section with Update, cancel, and more button
Step 3: Cancel Your Benefits
You'll be taken to a new page where Amazon will show you what benefits you'll lose. To proceed with cancellation, click the "Cancel My Benefits" button.
Cancellation page displaying benefits list and Cancel My Benefits button
Step 4: Confirm Your Decision
Amazon will ask you to reconsider your decision and may show you benefits you'll lose. If you're sure you want to continue, click "Continue to Cancel" to proceed.
Reconsideration prompt screen with Continue to Cancel button
Step 5: Finalize Cancellation
Amazon will present one more opportunity to reconsider. Since you're certain about canceling your Prime subscription, click "Cancel Membership" to finalize. You'll receive a confirmation email once the cancellation is complete.
Troubleshooting
- Make sure you're signed in to the correct Amazon account
- Hover over "Account & Lists" and click on "Prime Membership" in the drop-down menu
- Look for "Update, cancel, and more" under the "Manage Membership" heading
- Click "End membership" and follow the prompts
- Clear your browser cache and cookies, then try again
Amazon Prime doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your account.
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you clicked "Cancel Membership" and completed all confirmation steps
- Contact Amazon Customer Service if charges continue after the cancellation date
Your Amazon account will remain active after cancellation. However, you'll lose access to Prime benefits like free shipping, Prime Video, and Prime Music after your membership expires.
Yes! You can still shop on Amazon after canceling Prime. You'll just need to pay for shipping on orders that don't meet the free shipping threshold.
Additional Information
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Related Services: Part of Amazon ecosystem. See also: How to Cancel Kindle Unlimited, How to Cancel Audible
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Reactivation: You can reactivate Amazon Prime anytime by visiting www.amazon.com/amazonprime
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Account: Your Amazon account remains active for regular shopping after cancellation
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Prime Benefits: You'll lose Prime benefits like free shipping and Prime Video after membership expires
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Refunds: Check Amazon's refund policy if you need a refund for unused membership time
Conclusion
You've successfully canceled your Amazon Prime membership! You'll continue to have access to Prime benefits until the end of your current billing period. After that, your Prime benefits will be disabled.
Your Amazon account remains active, so you can continue shopping and reactivate Prime anytime. If you need help, Amazon Customer Service is available through the Help Center.
