How to Cancel Amazon Prime
Need to cancel your Amazon Prime membership? This guide will walk you through the cancellation process step-by-step. Whether you access Prime through Amazon's website or mobile app, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Prime benefits until the end of your current billing period. Your Amazon account will remain active for regular shopping, but Prime benefits like free shipping and Prime Video will be disabled after your membership expires.
Step 1: Sign in to Your Amazon Account
Go to www.amazon.com and sign in with your Amazon account credentials.
Step 2: Go to Prime Membership
Hover over "Account & Lists" in the top right corner, then select "Prime Membership" or go directly to www.amazon.com/amazonprime.
Step 3: Manage Membership
Click "Manage Membership" or "Update, cancel and more" in the Prime Membership section.
Step 4: End Membership
Click "End Membership" or "Cancel Membership". Amazon will show you information about when your Prime access will end.
Step 5: Confirm Cancellation
Review the cancellation details carefully. Amazon may show you benefits you'll lose. If you want to proceed, click "End my membership" or "Confirm cancellation" to finalize. You'll receive a confirmation email.
Mobile App Version
Step 1: Open Amazon App
Open the Amazon app on your mobile device.
Step 2: Access Menu
Tap the menu icon (three horizontal lines) in the bottom navigation or top corner.
Step 3: Go to Your Account
Tap "Your Account" or "Account" in the menu.
Step 4: Manage Prime Membership
Tap "Manage Prime Membership" or "Prime Membership".
Step 5: End Membership
Tap "End Membership" or "Cancel Membership" and follow the prompts to confirm. Your membership will remain active until the end of the current billing period.
Troubleshooting
I can't find the Cancel button
- Make sure you're signed in to the correct Amazon account
- Try accessing Prime Membership directly: www.amazon.com/amazonprime
- Look for "Manage Membership" in the Prime section
- Clear your browser cache and cookies, then try again
I want to pause instead of cancel
Amazon Prime doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your account.
I'm being charged after cancellation
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you clicked "End Membership" and confirmed
- Contact Amazon Customer Service if charges continue after the cancellation date
What happens to my account?
Your Amazon account will remain active after cancellation. However, you'll lose access to Prime benefits like free shipping, Prime Video, and Prime Music after your membership expires.
Can I still shop on Amazon?
Yes! You can still shop on Amazon after canceling Prime. You'll just need to pay for shipping on orders that don't meet the free shipping threshold.
Additional Information
- Reactivation: You can reactivate Amazon Prime anytime by visiting www.amazon.com/amazonprime
- Account: Your Amazon account remains active for regular shopping after cancellation
- Prime Benefits: You'll lose Prime benefits like free shipping and Prime Video after membership expires
- Refunds: Check Amazon's refund policy if you need a refund for unused membership time
Conclusion
You've successfully canceled your Amazon Prime membership! You'll continue to have access to Prime benefits until the end of your current billing period. After that, your Prime benefits will be disabled.
Your Amazon account remains active, so you can continue shopping and reactivate Prime anytime. If you need help, Amazon Customer Service is available through the Help Center.
