How to Cancel Disney+
Looking to cancel your Disney+ subscription? This guide will walk you through the process step-by-step. Whether you subscribed directly through Disney+ or through a third-party platform like Apple or Google Play, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Disney+ until the end of your current billing period. Your watchlist and preferences will be saved for up to 2 years in case you want to reactivate later.
Step 1: Sign in to Your Account
Go to www.disneyplus.com and sign in with your email and password.
Login page with email and password fields
Step 2: Access Account Settings
Click on your profile icon in the top right corner, then select "Account" from the dropdown menu.
Profile dropdown menu with Account option
Alternatively, you can directly visit www.disneyplus.com/account while signed in.
Step 3: Find Subscription Section
Scroll down to the "Subscription" section. You'll see your current Disney+ plan details and billing information.
Subscription section showing plan details and billing information
Step 4: Cancel Subscription
Click the "Cancel Subscription" button. Disney+ will show you information about when your access will end and may offer to pause your subscription instead.
Cancel Subscription button in Subscription section
Step 5: Confirm Cancellation
Review the information carefully. If you want to proceed, click "Complete Cancellation" or "Confirm Cancellation" to finalize. You'll receive a confirmation email shortly after.
Complete Cancellation confirmation screen
Troubleshooting
- Make sure you're signed in to the correct Disney+ account
- Try accessing the account page directly: www.disneyplus.com/account
- If you're on a bundle (Disney Bundle with Hulu/ESPN+), you may need to cancel through the bundle management page
- Clear your browser cache and cookies, then try again
If you subscribed through Apple, Google Play, Roku, or another third party, you'll need to cancel through that platform's subscription management system, not through Disney+'s website.
If you have a Disney Bundle (Disney+, Hulu, and ESPN+), canceling Disney+ may affect your entire bundle. Check your subscription details before canceling.
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Contact Disney+ support if charges continue after the cancellation date
Additional Information
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Related Services: Part of Disney Bundle. See also: How to Cancel Hulu, [How to Cancel ESPN+](/services/espn)
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Reactivation: You can reactivate your account anytime within 2 years by simply signing in and choosing a plan
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Watchlist: Your watchlist and preferences are saved for up to 2 years after cancellation
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Downloads: Downloaded content remains accessible until your subscription expires
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Multiple Profiles: Canceling affects all profiles on your account
Conclusion
You've successfully canceled your Disney+ subscription! Remember that you'll continue to have access until the end of your current billing period. If you change your mind, you can reactivate anytime within 2 years without losing your watchlist or preferences.
If you encountered any issues during the cancellation process or have questions about your subscription, don't hesitate to contact Disney+ support for assistance.
- Gift Subscriptions: If you received Disney+ as a gift, you cannot cancel it yourself
