How to Cancel Buffer
Need to cancel your Buffer subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed directly through Buffer's website or through a mobile app, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Buffer premium features until the end of your current billing period. Your account will be downgraded to the Free plan after your subscription expires, but your scheduled posts and historical data will be preserved for a limited time.
Step 1: Open Billing
From your dashboard, click your profile avatar in the bottom left. In the dropdown, select Billing. You can also go directly to account.buffer.com/billing.
Step 2: Open the Plan Menu
On the billing page, click the three vertical dots.
Step 3: Cancel Your Plan
Select Cancel Plan. Your plan stays active and you can keep using it until the end of your current billing period.
Troubleshooting
- Click your profile avatar (bottom left of the dashboard) → select Billing from the dropdown, or open account.buffer.com/billing
- On the billing page, click the three vertical dots and choose Cancel Plan
- If you're on the Free plan, there’s nothing to cancel
- Clear your browser cache and cookies if the page doesn’t load
If you subscribed through Apple App Store or Google Play, you'll need to cancel through that platform's subscription management system, not through Buffer's website.
Monthly subscriptions can typically be canceled anytime without fees:
- Cancel before your next billing date to avoid being charged
- You'll retain access until the end of your current billing period
- No early termination fees apply to monthly plans
If you want to keep using Buffer with fewer features:
- Choose "Downgrade to Free" or select a lower-tier plan
- Review what features are included in the free plan
- You can always upgrade again later if needed
Your scheduled posts may be preserved for a limited time after cancellation:
- Posts scheduled before cancellation may still be published
- Review and manage your scheduled posts before canceling
- Some scheduled posts may not publish after subscription ends
- Export your content calendar if needed
Your analytics and historical data may be preserved for a limited time:
- Some data may be accessible in Free plan
- Export important analytics reports before canceling
- Historical data access may be limited after subscription ends
- Contact support to understand data retention policies
Buffer doesn't offer a pause option. However, you can:
- Cancel and reactivate anytime
- Downgrade to Free plan to reduce costs while keeping your account
- Export your data before canceling to preserve it
- Check your email for the cancellation confirmation
- Verify you completed the flow: profile avatar → Billing → three vertical dots → Cancel Plan
- Confirm the cancellation date matches the end of your billing period
- Contact Buffer Support if charges continue after that date
Yes, you can export your data:
- Export analytics reports and data
- Download your content calendar and scheduled posts
- Export team member information and settings
- Save social media account connections (you'll need to reconnect after reactivation)
- Your data may also be preserved during the grace period after cancellation
Additional Information
- Reactivation: You can reactivate your Buffer subscription anytime by visiting buffer.com or through Account Settings
- Free Plan: Your account will be downgraded to Free plan after cancellation
- Data Preservation: Scheduled posts and historical data may be preserved for a limited time after cancellation
- Monthly Plans: Monthly subscriptions can be canceled anytime without fees
- Export Data: Export your analytics and content calendar before canceling to ensure you have backups
- Social Accounts: You may need to reconnect social media accounts after reactivation
Conclusion
You've successfully canceled your Buffer subscription! You'll continue to have access to premium features until the end of your current billing period. After that, your account will be downgraded to the Free plan, and you'll lose access to premium features.
Your scheduled posts and historical data may be preserved for a limited time, so you can reactivate anytime if you change your mind. Make sure to export your analytics and content calendar before canceling if you want to keep them. If you need help, Buffer Support is available through the Help Center.
