How to Cancel Uber One
Need to cancel your Uber One subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Uber's website, iOS, or Android, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Uber One benefits until the end of your current billing period. Your Uber account will remain active for regular rides and deliveries, but Uber One benefits like $0 delivery fees will be disabled after your subscription expires.
Step 1: Sign In to Your Account
Sign in with your Uber account credentials.
Step 2: Access Profile Menu
Select the profile icon at the top of the page. This will open a dropdown menu with account options.
Profile icon dropdown menu
Step 3: Select Uber One
Select "Uber One" from the dropdown menu. This will take you to your Uber One membership page.
Uber One option in dropdown
Step 4: Manage Membership
Scroll down on the Uber One page, then select "Manage Membership". This will open your membership management interface where you can view your subscription details and manage your membership.
Manage Membership option
Step 5: End Membership
Select "End Membership", then select "End Membership" again to cancel your membership. Uber will display information about when your Uber One access will end. You'll receive a confirmation email once the cancellation is complete.
End Membership button and confirmation
Troubleshooting
- Make sure you're signed in to the correct Uber account
- Select the profile icon at the top of the page
- Select "Uber One" from the dropdown menu
- Scroll down and select "Manage Membership"
- Look for "End Membership" and select it twice to confirm
- If you subscribed through iOS or Android, you must cancel through that platform
- Clear your browser cache and cookies, then try again
If you subscribed through Apple or Google Play, you'll need to cancel through that platform's subscription management system, not through Uber's website.
Uber One doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your account.
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you selected "End Membership" twice to confirm the cancellation
- Ensure you completed the cancellation process through the correct platform (web, iOS, or Android)
- Contact Uber Support if charges continue after the cancellation date
Your Uber account will remain active after cancellation. However, you'll lose access to Uber One benefits like $0 delivery fees and priority support after your subscription expires.
Yes! You can still use Uber for rides and deliveries after canceling Uber One. You'll just need to pay delivery fees and service fees on orders.
Additional Information
- Reactivation: You can reactivate Uber One anytime by visiting www.uber.com or through your platform's store
- Account: Your Uber account remains active for regular rides and deliveries after cancellation
- Uber One Benefits: You'll lose Uber One benefits like $0 delivery fees after subscription expires
- Mobile Subscriptions: If you subscribed through iOS or Android, you must cancel through that platform
Conclusion
You've successfully canceled your Uber One subscription! You'll continue to have access to Uber One benefits until the end of your current billing period. After that, your Uber One benefits will be disabled.
Your Uber account remains active, so you can continue using Uber and reactivate Uber One anytime. If you need help, Uber Support is available through the Help Center.
