How to Cancel GrabUnlimited
Need to cancel your GrabUnlimited subscription? This guide will walk you through the cancellation process step-by-step through the Grab mobile app.
Note: After canceling, you'll retain access to GrabUnlimited benefits until the end of your current billing period. Your Grab account will remain active for regular orders, but GrabUnlimited benefits like unlimited free delivery will be disabled after your subscription expires.
Step 1: Open Account
From the Grab app home screen, tap the Account tab.
Step 2: Go to Subscriptions
Select Subscriptions to view your subscription options and active plans.
Step 3: Select Your Plan
Tap My Subscriptions and choose the plan you want to cancel (e.g. GrabUnlimited).
Step 4: Cancel Plan
Tap Cancel plan to proceed with the cancellation. Follow any on-screen prompts to confirm. Your benefits will remain active until the end of your current billing period.
Troubleshooting
- From the home screen, tap the Account tab → Subscriptions → My Subscriptions
- Select your plan (e.g. GrabUnlimited), then look for Cancel plan
- Make sure you're signed in to the correct Grab account
- Try updating the Grab app to the latest version
GrabUnlimited doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your account.
- Check your email or app notifications for a cancellation confirmation
- Verify the cancellation date matches when your current billing period ends
- Make sure you went to Account → Subscriptions → My Subscriptions → selected your plan → tapped Cancel plan and confirmed
- Contact Grab Support if charges continue after the cancellation date
Your Grab account will remain active after cancellation. However, you'll lose access to GrabUnlimited benefits like unlimited free delivery after your subscription expires.
Yes! You can still order from Grab after canceling GrabUnlimited. You'll just need to pay delivery fees on orders.
Additional Information
- Reactivation: You can reactivate GrabUnlimited anytime through the Grab app
- Account: Your Grab account remains active for regular orders after cancellation
- GrabUnlimited Benefits: You'll lose GrabUnlimited benefits like unlimited free delivery after subscription expires
- Support: Contact Grab Support through the app or help.grab.com
Conclusion
You've successfully canceled your GrabUnlimited subscription! You'll continue to have access to GrabUnlimited benefits until the end of your current billing period. After that, your GrabUnlimited benefits will be disabled.
Your Grab account remains active, so you can continue ordering and reactivate GrabUnlimited anytime. If you need help, Grab Support is available through the Help Center.
