How to Cancel Rakuten TV
Need to cancel your Rakuten TV or Rakuten membership? This guide walks you through canceling via the Rakuten member page (My Rakuten). If your subscription is tied to your Rakuten account, use the steps below.
Note: After canceling, you'll retain access until the end of your current billing period. You’ll receive a confirmation email when the process is complete.
Step 1: Log in to My Rakuten
Open the official Rakuten website and log in with your Rakuten member ID and password to reach the Rakuten member page (My Rakuten).
Step 2: Open Member Information
From My Page, go to the Register/Confirm/Change Member Information page.
Step 3: Open Cancel Rakuten Membership
On the Account and Security page, click the Cancel Rakuten Membership link.
Step 4: Select Reason for Cancellation
A screen will ask you to choose a reason for cancellation. Select the option that best matches your situation.
Step 5: Confirm and Cancel
Review the details of the cancellation procedure. If everything is correct, click the Cancel button to proceed.
Step 6: Confirm Completion
When the cancellation is complete, a confirmation email will be sent. Check your email to confirm that the cancellation has been completed.
Troubleshooting
- Log in to the Rakuten member page (My Rakuten) with your Rakuten member ID and password
- From My Page go to Register/Confirm/Change Member Information
- On the Account and Security page, click the Cancel Rakuten Membership link
- Then choose a reason, confirm the details, and click Cancel
- If you subscribed through Apple or Google Play, cancel through that platform instead
If you subscribed through Apple App Store or Google Play, you'll need to cancel through that platform's subscription management system, not through Rakuten TV's website.
Rakuten TV doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your watchlist or preferences.
- Check your email for the cancellation confirmation (Rakuten sends one when the process is complete)
- Confirm you completed: Register/Confirm/Change Member Information → Account and Security → Cancel Rakuten Membership → reason → Cancel
- Verify the cancellation date matches the end of your billing period
- Contact Rakuten Support if charges continue after that date
Your watchlist and preferences will remain saved after cancellation. However, you'll lose access to subscription content.
Additional Information
- Rakuten member page: Cancellation is done via the Rakuten member page (My Rakuten) → Register/Confirm/Change Member Information → Account and Security → Cancel Rakuten Membership
- Reactivation: You can reactivate your subscription anytime via rakuten.tv or your Rakuten account
- Watchlist: Your watchlist and preferences remain saved after cancellation
- Third-Party Subscriptions: If you subscribed through Apple or Google Play, cancel through that platform
Conclusion
You've successfully canceled your Rakuten TV subscription! You'll continue to have access until the end of your current billing period. After that, you'll lose access to subscription content.
You can reactivate your subscription anytime if you change your mind. If you need help, Rakuten TV Support is available through the Help Center.
