How to Cancel Notion
Need to cancel your Notion subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Notion's website, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Notion features until the end of your current billing period. Your workspace and pages will remain accessible, but you'll be limited to the free tier (1000 blocks, limited file uploads) after your subscription expires.
Step 1: Sign In
Log in to your Notion account at www.notion.so using your email and password.
Step 2: Open Settings
Click Settings from the top-left menu to access your account and workspace settings.
Settings in top-left menu
Step 3: Select Your Workspace
If you have multiple workspaces, make sure you select the correct Workspace that you want to cancel the subscription for. This ensures you're managing the right account.
Step 4: Go to Billing
Navigate to the Billing section in your settings. Here you'll see your current subscription details and payment information.
Billing section
Step 5: Change or Downgrade Plan
Click Change plan (or Downgrade if that option is available) to modify your subscription. This will open the plan selection screen.
Change plan or Downgrade
Step 6: Switch to Free Plan
Select the Free plan option and confirm the cancellation. Review any information about what features you'll lose when downgrading to the free tier.
Change to Free plan and confirm
Step 7: Verify Cancellation
Check your email inbox for a confirmation message from Notion confirming that your subscription cancellation has been processed. Your Plus features will remain active until the end of your current billing period.
Troubleshooting
- Sign in and click Settings from the top-left menu
- If you have multiple workspaces, make sure you've selected the correct one
- Go to Billing in your settings
- Look for Change plan or Downgrade button - this is how you cancel by switching to the Free plan
- Remember that only workspace owners can cancel subscriptions
- Clear your browser cache and cookies if you're still having trouble
Only workspace owners can cancel subscriptions. If you're not the owner, you'll need to ask the owner to cancel the subscription or transfer ownership to you.
Notion doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your workspace or pages.
- Check your email for a cancellation confirmation from Notion
- Verify that the cancellation date shown matches when your current billing period ends
- Make sure you completed all steps: went to Settings → selected the correct Workspace → Billing → clicked Change plan (or Downgrade) → switched to Free plan and confirmed
- Contact Notion Support if charges continue after the cancellation date
Your workspace and pages will remain accessible after cancellation. However, you'll be limited to the free tier:
- 1000 blocks maximum
- Limited file uploads
- No version history
- Limited collaboration features
If you exceed the 1000 block limit, you won't be able to create new blocks until you either upgrade again or delete existing content to stay within the limit.
Additional Information
- Reactivation: You can reactivate Notion anytime by visiting www.notion.so/settings and upgrading again
- Workspace: Your workspace and pages remain accessible after cancellation
- Free Tier: After cancellation, you'll be limited to 1000 blocks and limited file uploads
- Ownership: Only workspace owners can cancel subscriptions
- Team Plans: If you have a team plan, canceling affects all team members
Conclusion
You've successfully canceled your Notion subscription! You'll continue to have access to Plus features until the end of your current billing period. After that, you'll be downgraded to the free tier with limited features.
Your workspace and pages are all saved, so you can reactivate anytime. Remember that the free tier has a 1000 block limit. If you need help, Notion Support is available through the Help Center.
