How to Cancel Microsoft 365
Need to cancel your Microsoft 365 subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Microsoft's website or a third-party platform, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to Microsoft 365 features until the end of your current billing period. Your OneDrive files will remain accessible, but you'll need to reduce storage usage to the free tier limit (5GB) within 30 days after your subscription expires.
Step 1: Sign in to Your Microsoft Account
Go to account.microsoft.com and sign in with your Microsoft account credentials.
Step 2: Access Services & Subscriptions
Click on "Services & subscriptions" in the account menu, or directly visit account.microsoft.com/services.
Step 3: Find Microsoft 365 Subscription
Locate "Microsoft 365" in your active subscriptions. You'll see your current plan (Personal, Family, Business, etc.) and next billing date.
Step 4: Manage Subscription
Click "Manage" next to your Microsoft 365 subscription. This will open the subscription management page.
Step 5: Cancel Subscription
On the subscription management page, click "Cancel subscription" or "Turn off recurring billing". Microsoft will show you information about when your access will end.
Step 6: Confirm Cancellation
Review the cancellation details carefully. Microsoft may offer incentives to stay. If you want to proceed, click "Confirm cancellation" or "Turn off recurring billing" to finalize. You'll receive a confirmation email.
Conclusion
You've successfully canceled your Microsoft 365 subscription! You'll continue to have access to Office apps, OneDrive, and other Microsoft 365 features until the end of your current billing period. After that, you'll lose access to premium features, but your files will remain accessible.
Important: Remember to reduce your OneDrive storage to 5GB within 30 days after your subscription expires to avoid losing access to files. If you need help, Microsoft Support is available 24/7 through the support website.
