How to Cancel MUBI
Need to cancel your MUBI subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through MUBI's website or mobile app, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to MUBI until the end of your current billing period. After that, you'll lose access to all MUBI content.
Step 1: Sign in to Your MUBI Account
Go to mubi.com and sign in with your MUBI account credentials.
Step 2: Access Account Settings
Click on your profile icon in the top right corner, then select "Account" or "Account Settings" from the dropdown menu. Alternatively, you can directly visit mubi.com/account.
Step 3: Navigate to Subscription
In the Account Settings page, look for the "Subscription" section or "Billing" tab. You'll see your current subscription details and next billing date.
Step 4: Cancel Subscription
Click "Cancel Subscription" or "Cancel Membership". MUBI will show you information about when your access will end.
Step 5: Confirm Cancellation
Review the cancellation details carefully. MUBI may show you benefits you'll lose. If you want to proceed, follow the on-screen instructions to confirm the cancellation. You'll receive a confirmation email.
Troubleshooting
- Make sure you're signed in to the correct MUBI account
- Try accessing the account page directly: mubi.com/account
- Look for "Subscription" or "Billing" section in Account Settings
- Clear your browser cache and cookies, then try again
If you subscribed through Apple App Store or Google Play, you'll need to cancel through that platform's subscription management system, not through MUBI's website.
MUBI doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your watchlist or preferences.
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you clicked "Cancel Subscription" and confirmed
- Contact MUBI Support if charges continue after the cancellation date
Your watchlist and preferences will remain saved after cancellation. However, you'll lose access to all MUBI content.
Additional Information
- Reactivation: You can reactivate your MUBI subscription anytime by visiting mubi.com or through Account Settings
- Watchlist: Your watchlist and preferences remain saved after cancellation
- Third-Party Subscriptions: If you subscribed through Apple or Google Play, cancel through that platform
Conclusion
You've successfully canceled your MUBI subscription! You'll continue to have access until the end of your current billing period. After that, you'll lose access to all MUBI content.
You can reactivate your subscription anytime if you change your mind. If you need help, MUBI Support is available through the Help Center.
