How to Cancel Costco Membership
Need to cancel your Costco membership? This guide will walk you through the cancellation process step-by-step. You can cancel through Costco's website or by calling Customer Service.
Note: After canceling, you'll retain access to Costco stores until the end of your current membership period. You may be eligible for a refund of your membership fee if you cancel.
Step 1: Sign in to Your Costco Account
Go to www.costco.com and sign in with your Costco account credentials.
Step 2: Access Membership
Click on "My Account" or navigate to "Membership" in the account menu.
Step 3: Manage Membership
Click "Manage Membership" or "Membership Settings" in the Membership section.
Step 4: Cancel Membership
Click "Cancel Membership" or "End Membership". Costco will show you information about when your access will end and refund eligibility.
Step 5: Confirm Cancellation
Review the cancellation details carefully, including refund information. If you want to proceed, click "Confirm cancellation" or "Cancel Membership" to finalize. You'll receive a confirmation email.
Phone Version
Step 1: Call Costco Customer Service
Call 1-800-774-2678 (Costco Customer Service).
Step 2: Request Cancellation
Tell the representative that you want to cancel your membership. They will ask for your membership number and verify your identity.
Step 3: Confirm Cancellation
The representative will process your cancellation and provide information about refund eligibility and when your membership access will end.
Troubleshooting
I can't find the Cancel button
- Make sure you're signed in to the correct Costco account
- Try accessing Membership Settings directly through your account
- Contact Costco Customer Service at 1-800-774-2678 for assistance
- You can also visit a Costco warehouse and speak with Membership Services
I want a refund
- Costco may provide a refund of your membership fee if you cancel
- Contact Costco Customer Service to discuss refund eligibility
- Refund policies may vary based on how long you've had the membership
I'm being charged after cancellation
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your membership period
- Contact Costco Customer Service if charges continue after the cancellation date
What happens to my account?
Your account will remain accessible after cancellation. However, you'll lose access to Costco stores and online shopping after your membership expires.
Additional Information
- Reactivation: You can reactivate Costco membership anytime by visiting www.costco.com or calling Customer Service
- Refunds: You may be eligible for a refund of your membership fee if you cancel
- Membership Access: You'll lose access to Costco stores after membership expires
- Customer Service: Contact Costco Customer Service at 1-800-774-2678 for assistance
Conclusion
You've successfully canceled your Costco membership! You'll continue to have access until the end of your current membership period. After that, your membership access will be disabled.
You may be eligible for a refund, so contact Costco Customer Service if you have questions. If you need help, Costco Customer Service is available at 1-800-774-2678.
