How to Cancel Ubisoft+

Need to cancel your Ubisoft+ subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Ubisoft's website or a third-party platform, we'll show you exactly how to cancel.

Note: After canceling, you'll retain access to Ubisoft+ games and benefits until the end of your current billing period. Your game progress, achievements, and purchased games will remain accessible. Only Ubisoft+ subscription games will become unavailable after your subscription expires.

Step 1: Sign in to Your Ubisoft Account

Go to account.ubisoft.com and sign in with your Ubisoft account credentials.

Step 2: Access Subscriptions

Click on "Subscriptions" in the account menu, or directly visit account.ubisoft.com/subscriptions.

Step 3: Find Ubisoft+ Subscription

Locate "Ubisoft+" in your active subscriptions. You'll see your current plan details and next billing date.

Step 4: Manage Subscription

Click "Manage" or "Cancel Subscription" next to your Ubisoft+ subscription. This will open the subscription management page.

Step 5: Cancel Subscription

Click "Cancel Subscription" or "Turn Off Auto-Renew". Ubisoft will show you information about when your access will end and what benefits you'll lose.

Step 6: Confirm Cancellation

Review the cancellation details carefully. Ubisoft may offer incentives to stay. If you want to proceed, click "Confirm Cancellation" or "Turn Off Auto-Renew" to finalize. You'll receive a confirmation email.

Troubleshooting

I can't find the Cancel button

• Make sure you're signed in to the correct Ubisoft account
• Try accessing the subscriptions page directly: account.ubisoft.com/subscriptions
• Clear your browser cache and cookies, then try again
• If you subscribed through a third party (Xbox, Amazon Luna), you may need to cancel through that platform

I subscribed through a third party

If you subscribed through Xbox or Amazon Luna, you'll need to cancel through that platform's subscription management system:

• Xbox: account.microsoft.com/services
• Amazon Luna: Amazon Account > Your Memberships and Subscriptions

I want to pause instead of cancel

Ubisoft+ doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your game progress or achievements.

I'm being charged after cancellation

• Check your email for the cancellation confirmation
• Verify the cancellation date matches the end of your billing period
• Check if you have multiple subscriptions or accounts
• Contact Ubisoft Support if charges continue after the cancellation date

I can't access my games

If you've canceled, you'll lose access to Ubisoft+ games after your subscription expires. However, any games you've purchased separately will remain accessible. Make sure you're trying to access a purchased game, not an Ubisoft+ subscription game.

Additional Information

• Reactivation: You can reactivate Ubisoft+ anytime by visiting account.ubisoft.com/subscriptions
• Game Progress: Your game progress and achievements are saved to your Ubisoft account permanently
• Purchased Games: Any games you've purchased separately (not through Ubisoft+) will remain accessible after cancellation
• Multi-Platform: Ubisoft+ is available on PC, Xbox, and Amazon Luna - canceling affects all platforms
• DLCs: DLCs accessed through Ubisoft+ will become unavailable after subscription expires

Conclusion

You've successfully canceled your Ubisoft+ subscription! You'll continue to have access to Ubisoft+ games and benefits until the end of your current billing period. After that, you'll lose access to the Ubisoft+ game library, but any games you've purchased separately will remain playable.

Your game progress, achievements, and Ubisoft account are all saved, so you can reactivate anytime without losing anything. If you need help, Ubisoft Support is available through the support website.