How to Cancel Dropbox

Need to cancel your Dropbox subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Dropbox's website, iOS, or Android, we'll show you exactly how to cancel.

Note: After canceling, you'll retain access to premium storage and features until the end of your current billing period. Your storage will then revert to the free 2GB limit. If you exceed this limit, you'll need to free up space to upload new files.

Step 1: Sign in to Your Dropbox Account

Go to www.dropbox.com and sign in with your Dropbox account credentials.

Step 2: Access Account Settings

Click on your profile icon (avatar) in the top right corner, then select "Settings" from the dropdown menu.

Step 3: Go to Plan Tab

In the Settings page, click on the "Plan" tab. You'll see your current subscription information. Alternatively, you can directly visit www.dropbox.com/account/plan.

Step 4: Find Your Subscription

Locate your current Dropbox plan (Plus, Professional, Family, etc.). You'll see your plan details and next billing date.

Step 5: Cancel Plan

Scroll down and click "Cancel plan" or "Cancel subscription". Dropbox will show you information about when your premium access will end.

Step 6: Confirm Cancellation

Review the cancellation details carefully. Dropbox may show you benefits you'll lose. If you want to proceed, click "Confirm cancellation" or "Cancel plan" to finalize. You'll receive a confirmation email.

Conclusion

You've successfully canceled your Dropbox subscription! You'll continue to have access to premium storage and features until the end of your current billing period. After that, your storage will revert to the free 2GB limit.

Important: If you're using more than 2GB of storage, make sure to free up space before your subscription expires to avoid upload restrictions. Your files are all saved, so you can reactivate anytime. If you need help, Dropbox Support is available through the Help Center.