How to Cancel The New York Times

Need to cancel your New York Times subscription? This guide will walk you through the cancellation process step-by-step. You can cancel through NYTimes.com or by calling Customer Care.

Note: After canceling, you'll retain access to NYTimes.com content until the end of your current billing period. Your account will remain accessible, but premium content will be disabled after your subscription expires.

Step 1: Sign in to Your NYTimes Account

Go to myaccount.nytimes.com and sign in with your New York Times account credentials.

Step 2: Access Account Settings

Click on your profile icon in the top right corner, then select "Account Settings" or navigate to the Account section.

Step 3: Find Subscription Overview

Navigate to "Subscription Overview" or "Manage Subscription" in the Account Settings page.

Step 4: Cancel Subscription

Click "Cancel Subscription" or "Cancel your Subscription". The New York Times will show you information about when your access will end.

Step 5: Confirm Cancellation

Review the cancellation details carefully. The New York Times may show you benefits you'll lose. If you want to proceed, click "Confirm cancellation" or "Cancel Subscription" to finalize. You'll receive a confirmation email.

Phone Version

Step 1: Call NYTimes Customer Care

Call 866-273-3612 (U.S. customers). Hours are 7 a.m. to 6 p.m. ET Monday to Friday, or 7 a.m. to 3 p.m. ET on weekends and holidays.

Step 2: Request Cancellation

Tell the representative that you want to cancel your subscription. They will ask for your account information and verify your identity.

Step 3: Confirm Cancellation

The representative will process your cancellation and provide information about when your subscription access will end.

Troubleshooting

I can't find the Cancel button

• Make sure you're signed in to the correct New York Times account
• Try accessing Account Settings directly: myaccount.nytimes.com
• Look for "Subscription Overview" in Account Settings
• You can also call Customer Care at 866-273-3612 for assistance
• Clear your browser cache and cookies, then try again

I want to pause instead of cancel

The New York Times doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your account.

I'm being charged after cancellation

• Check your email for the cancellation confirmation
• Verify the cancellation date matches the end of your billing period
• Make sure you clicked "Cancel Subscription" and confirmed
• Contact NYTimes Customer Care at 866-273-3612 if charges continue after the cancellation date

What happens to my account?

Your account will remain accessible after cancellation. However, you'll lose access to premium content after your subscription expires.

Additional Information

• Reactivation: You can reactivate The New York Times subscription anytime by visiting www.nytimes.com or through your account
• Account: Your account remains accessible but premium content will be disabled after subscription expires
• Premium Content: You'll lose access to premium articles and features after subscription expires
• Customer Care: Call 866-273-3612 for assistance (7 a.m. to 6 p.m. ET weekdays, 7 a.m. to 3 p.m. ET weekends)

Conclusion

You've successfully canceled your New York Times subscription! You'll continue to have access until the end of your current billing period. After that, your premium content access will be disabled.

Your account remains accessible, so you can reactivate anytime. If you need help, NYTimes Customer Care is available at 866-273-3612.