How to Cancel OkCupid
Need to cancel your OkCupid subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through OkCupid's website, iOS, or Android, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to OkCupid features until the end of your current billing period. Your profile and matches will remain saved, but you'll be downgraded to Free tier with ads and limited features after your subscription expires.
You can cancel from a desktop or mobile browser at www.okcupid.com.
Step 1: Log In
Log in to OkCupid on a desktop or mobile browser.
Step 2: Open Settings
Tap or click your profile photo or menu icon, then select Settings.
Step 3: Open Subscription
Go to the Subscription or My Subscription section in Settings.
Step 4: Turn Off Automatic Billing
Click the "Turn off automatic billing" link. Follow any on-screen prompts to confirm. Your premium access will continue until the end of your current billing period.
Troubleshooting
- Log in at www.okcupid.com (desktop or mobile browser) and open your profile/menu icon → Settings
- In Settings, go to Subscription or My Subscription
- Look for the "Turn off automatic billing" link
- If you subscribed through iOS or Android, you must cancel through that platform
- Clear your browser cache and cookies, then try again
If you subscribed through Apple or Google Play, you'll need to cancel through that platform's subscription management system, not through OkCupid's website.
OkCupid doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your profile or matches.
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you clicked "Turn off automatic billing" and completed any confirmation steps
- Contact OkCupid Support if charges continue after the cancellation date
Your profile and matches will remain saved after cancellation. However, you'll lose access to premium features like see who likes you, read receipts, and no ads.
Your matches and conversations will remain accessible. You'll just see ads and have limited features after your subscription expires.
Additional Information
- Reactivation: You can reactivate OkCupid anytime by visiting www.okcupid.com or through your platform's store
- Profile: Your profile and matches remain saved after cancellation
- Free Tier: After cancellation, you'll have ads and limited features
- Mobile Subscriptions: If you subscribed through iOS or Android, you must cancel through that platform
- Matches: Your matches and conversations remain accessible
Conclusion
You've successfully canceled your OkCupid subscription! You'll continue to have access to premium features until the end of your current billing period. After that, you'll be downgraded to Free tier with ads and limited features.
Your profile and matches are all saved, so you can reactivate anytime. If you need help, OkCupid Support is available through the Help Center.
