BarkBox

Monthly subscription box for dogs providing toys, treats, and chews delivered to your door

Pets

3-5 min estimate

Last verified: Jan 15, 2025

IMPORTANT: We guide you through steps, but YOU must complete the cancellation yourself. We never log into your account or access your personal information.

What Happens When You Cancel?

  • Your BarkBox subscription will remain active until the end of your current billing period. You'll continue to receive boxes until your subscription expires. After cancellation, you'll stop receiving monthly boxes and won't be charged for future renewals. If you have a multi-month subscription, you may need to fulfill the remainder of your commitment before cancellation takes effect.

Step-by-Step Instructions

How to Cancel BarkBox

Need to cancel your BarkBox subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through BarkBox's website, we'll show you exactly how to cancel.

Note: After canceling, you'll stop receiving monthly boxes and won't be charged for future renewals. Cancellations must be made before the 15th of the month to avoid being charged for the next month's box.

Step 1: Sign in to Your BarkBox Account

Go to www.barkbox.com and sign in with your BarkBox account credentials.

Step 2: Access Account Section

Click on your profile icon or account menu in the top right corner, then select "Account" from the dropdown menu. Alternatively, you can directly visit www.barkbox.com/account.

Step 3: Navigate to Subscriptions

In the Account section, click on "Subscriptions" to view your active subscriptions. You'll see your current subscription details and next billing date.

Step 4: Select Subscription to Cancel

Find the subscription you wish to cancel and click on it to view details.

Step 5: Cancel Renewal

Click "Cancel Renewal" or "Cancel Subscription". BarkBox will show you information about when your subscription will end.

Step 6: Confirm Cancellation

Review the cancellation details carefully. If you want to proceed, follow the prompts to confirm the cancellation. You'll receive a confirmation email.

Troubleshooting

I can't find the Cancel button

  • Make sure you're signed in to the correct BarkBox account
  • Try accessing the account page directly: www.barkbox.com/account
  • Look for "Subscriptions" in the Account section
  • Clear your browser cache and cookies, then try again

I have a multi-month subscription

If you have a multi-month subscription, you may need to fulfill the remainder of your commitment before cancellation takes effect. Contact BarkBox customer support for assistance with early cancellation.

I want to pause instead of cancel

BarkBox may offer pause options depending on your subscription type. Check your account settings or contact customer support to see if pausing is available for your subscription.

I'm being charged after cancellation

  • Check your email for the cancellation confirmation
  • Verify the cancellation date matches the end of your billing period
  • Make sure you clicked "Cancel Renewal" and confirmed
  • Contact BarkBox Support if charges continue after the cancellation date

When will I stop receiving boxes?

You'll continue to receive boxes until your current subscription period ends. Cancellations made before the 15th of the month will prevent charges for the next month's box.

Additional Information

  • Reactivation: You can reactivate your BarkBox subscription anytime by visiting www.barkbox.com or through Account Settings
  • Multi-Month Subscriptions: You may need to fulfill the remainder of your commitment before cancellation takes effect
  • Cancellation Deadline: Cancel before the 15th of the month to avoid being charged for the next month's box
  • Customer Support: Contact BarkBox customer support if you encounter any issues during cancellation

Conclusion

You've successfully canceled your BarkBox subscription! You'll continue to receive boxes until your current subscription period ends, and you won't be charged for future renewals.

You can reactivate your subscription anytime if you change your mind. If you need help, BarkBox Support is available through the Help Center.

Was this guide helpful?

Important Notes

You can reactivate your BarkBox subscription anytime

Cancellations must be made before the 15th of the month to avoid being charged for the next month's box

If you have a multi-month subscription, you may be responsible for the remaining boxes in your commitment

Cancel before your next billing date to avoid additional charges

Contact BarkBox customer support if you encounter any issues during cancellation

Official Resources

BarkBox Help - Cancel SubscriptionBarkBox AccountBarkBox Support Contact