How to Cancel BarkBox
Need to cancel your BarkBox subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through BarkBox's website, we'll show you exactly how to cancel.
Note: After canceling, you'll stop receiving monthly boxes and won't be charged for future renewals. Cancellations must be made before the 15th of the month to avoid being charged for the next month's box.
Step 1: Log In and View Your Account Page
Log in to your account at www.barkbox.com and view your account page. You can access your account page by clicking your profile icon or account menu in the top right corner.
Login page and account page access
Step 2: Access Subscription Settings
Scroll to the "Subscription Settings" section of your account page. Click the box to edit information. This will open your subscription management options.
Subscription Settings section with edit box on account page
Step 3: Disable Subscription Autorenewal
Then edit your next plan or click "Disable Subscription Autorenewal" at the end of your plan. BarkBox will display information about your subscription and when it will end. You'll receive a confirmation email once the cancellation is complete.
Disable Subscription Autorenewal option at the end of plan details
Troubleshooting
- Make sure you're signed in to the correct BarkBox account
- View your account page and scroll to the "Subscription Settings" section
- Click the box to edit information in the Subscription Settings section
- Look for "Disable Subscription Autorenewal" at the end of your plan
- Clear your browser cache and cookies, then try again
If you have a multi-month subscription, you may need to fulfill the remainder of your commitment before cancellation takes effect. Contact BarkBox customer support for assistance with early cancellation.
BarkBox may offer pause options depending on your subscription type. Check your account settings or contact customer support to see if pausing is available for your subscription.
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you clicked "Disable Subscription Autorenewal" and confirmed the cancellation
- Contact BarkBox Support if charges continue after the cancellation date
You'll continue to receive boxes until your current subscription period ends. Cancellations made before the 15th of the month will prevent charges for the next month's box.
Additional Information
- Reactivation: You can reactivate your BarkBox subscription anytime by visiting www.barkbox.com or through Account Settings
- Multi-Month Subscriptions: You may need to fulfill the remainder of your commitment before cancellation takes effect
- Cancellation Deadline: Cancel before the 15th of the month to avoid being charged for the next month's box
- Customer Support: Contact BarkBox customer support if you encounter any issues during cancellation
Conclusion
You've successfully canceled your BarkBox subscription! You'll continue to receive boxes until your current subscription period ends, and you won't be charged for future renewals.
You can reactivate your subscription anytime if you change your mind. If you need help, BarkBox Support is available through the Help Center.
